SereneLife Inflatable Stand Up Paddle Board Package

rien de comparable a la photo, meme pas eu de pagaie, ni d ailerons, cest simple, je nai eu que le paddleboard, une pompe et un truc orange vide….alors que jaurais du avoir un kit complet et neuf, non pas egratigner et sale, cest un truc usager que jai recu, mais jai payer pour du neuf…..

I had wanted to order an iSup for awhile but hesitated because of the cost and the overwhelming number of option. Then a friend let me use her iSup of the same brand a couple of times. I was sold. I ordered this board and accessory package in the Beach Blue. I also got a deal because I clicked on Amazon’s “Save with Used” option.

So far I’ve been out on it about 3 times. Easy to inflate and easy to tell if the button is up or down (I use an electric pump, not the one included); also very stable. Light weight and easy to carry. Paddle is very good and adjusts easily. I will say on the 2nd time out, some of the printing on the paddle started to come off on my hands (sunscreen?) but I just The only thing I had to buy was the life vest. 100% recommend.

I was trying to register for the warranty b/c it said I would get a detachable seat if I did so but the link in the paperwork was not working. Customer service was very helpful. After a couple emails back and forth to verify my purchase, the sent the seat. THEN I noticed that the repair kit included did not have the adhesive in it. So I contacted customer service again and again they were very responsive.

This was a Christmas present for my kids. We have used it many times this past spring and summer and in general it is really nice. Stable, easy to use, and my kids are really enjoying it. However, the primary reason for 5 stars is customer service. I had 2 separate interactions with this company and both were fantastic.
First experience- During our travels, unpacking, repacking, etc. I lost the screw that holds on the removable fin. Totally my fault. I reached out to the company to ask about buying a replacement thumb screw and they responded by saying they would take care of it. They ended up sending me an entire replacement fin with new screw, so now I have a replacement fin should something happen. Awesome experience!
Second experience- Over time some of the padding began to separate. I reached out looking for guidance to see what type glue I should use or any other solution as it was less than a year old. Certainly not a major deal but was disappointing that some of the padding was coming apart. After a few back and forth emails and sending some pictures, this company replaced the entire board with a new one! I did not even ask for replacement but was obviously very happy to receive that level of service.
We don’t know much about what makes a good SUP vs a bad SUP, but what I can say is if you are looking for a fun inflatable SUP with a company that stands behind their product, give this a try!

We bought 4 of these for the family. Very sturdy. Easy to learn and very enjoyable. Initially, we were using just the Pump that comes with the Paddleboard to inflate. That takes about 10 minutes of steady Pumping. So, we picked up a Ryobi Air inflator. This cut the inflation to about 7 minutes with no huffing and pumping. We then reconnect the hand pump to check the PSI. We bought some plywood and made a stand for them to keep them off the ground. Deflation is as easy as rolling up a sleeping bag. Great time had by the family paddling around together. We did have an issue with one of the bags not being completely sewn at a small section of the bag.

Molto bello e fatto di ottimo materiale. Già provato, tutto ok. Mi è stato consegnato in tempo e bene. Il prezzo è giusto per la qualità del prodotto.